CQC Regulation 9A: Keeping residents safe and connected

Effective April 6, 2024, CQC Regulation 9A is a crucial standard that applies to care homes, hospitals, and hospices. Its primary goal is to ensure that individuals receiving care can maintain social connections, feeling safe and comfortable.

For care homes, this regulation specifically aims to:

• Enable visitation: Facilitate visits from loved ones and desired individuals.
• Promote outings: Encourage residents to participate in external social activities.

By upholding these principles, care providers can significantly enhance the quality of life for residents, promoting their well-being and overall satisfaction.

What Does CQC Regulation 9A Mean for Care Homes This Winter?

As winter approaches, care homes are encouraged to proactively prepare for potential challenges to ensure the health and well-being of residents and staff. By adhering to best practices and taking preventive measures, care homes can minimise the risk of outbreaks, illnesses, and infections that could lead to restrictions on visitation rights.

Key Strategies for Winter Preparedness:

Prioritise Infection Control:

• Sluice Room Assessment: Schedule a free compliance check of your sluice room to identify and address potential infection control risks.
• Air Filtration: Consider installing air filtration units in common areas, including the sluice room, to improve air quality and reduce the spread of airborne pathogens.

By implementing these measures, care homes can create a safer and healthier environment for residents and staff, fostering a sense of security and well-being.

Further reading:

Regulation 9A: Visiting and accompanying in care homes, hospitals and hospices – Care Quality Commission
https://www.stanbridge.co.uk/news/sluice-room-compliance-important/
https://www.stanbridge.co.uk/resources/planning-a-sluice-room/